Growth isn’t achieved by ad-hoc marketing
DESIGNING CUSTOMER EXPERIENCE
In hyper-competitive markets, your business will only stand out when it delivers an above and beyond brand experience. To achieve that requires a blend of strategy, model, design, people, process, technology and data. NDMC is a full service customer experience company. We blend the traditional skills of a marketing agency with advisory skills and game-changing technologies to deliver your outcomes.
MAKING DATA-DRIVEN DECISIONS
Customer forensics goes beyond anything you’ve thought of before when it comes to turning data into value. It’s about TRUELY putting the customer at the heart of your data design approach. It means you will know which markets and prospects are the most attractive to target, which accounts are the most profitable to grow, which go-to-market strategies work best, and which products work best.
How can you design a better customer experience?
of customer buying cycle happens online
of managers say they lack the insights to make informed decisions
of marketing spend goes into retaining and expanding accounts
of site visitors don’t go any further
The fastest way to learn about boosting opportunity through insight
Attend our regular management webinars. They’re crammed with tools, methods, know-how, insights and learning lessons, and filled with experts. Each webinar is lead by one of our management consulting team and is designed to turn you into a customer experience subject-matter-expert in 60-minutes!
Your Business. Your Brand. Your Customer Value. Your Customer Experience. Your Organizational Design. Your Digital Transformation.
We work with leaders like you around the world to turn business dreams into profitable returns
BUSINESS SUCCESS. It begins with an idea. A way of creating value to a community of customers. To drive growth, you’ll need to engage with prospective customers in ways that will bring them to your door; have a conversation. Then, you will need a business model supported by an organizational design – fueled by resources and rich data insights – to orchestrate your economic engine and turn customer value into profits. NDMC is passionate about partnering with our clients to transform customer experience and drive business value.