NDMC | Boardroom Strategy & Digital Consulting
  • HOME
  • WHAT WE DO
    • Digital Transformation
      • Business Design
      • Process Design
      • Data Engineering
    • Business Intelligence and GIS
      • Business Intelligence
      • Data Management
      • Data Analytics
    • Customer Experience
      • Strategy
      • Insights
      • Making Customers
  • APPROACH
  • OUR WORK
  • ABOUT
    • Contact
    • Careers
  • INSIGHTS
    • Insights on Customer Experience
    • Insights on Digital Transformation
    • Insights on Business Intelligence and GIS
  • MEET
Select Page
What is Customer Experience Strategy?

What is Customer Experience Strategy?

by Ian Tomlin | Jul 6, 2021 | Customer Experience, Customer Experience Strategy

Introduction A Customer Experience Strategy is a plan of action designed by an organizational management team to achieve a customer experience that goes above and beyond that of its competitive rivals. Purpose The formation of a strategy is a necessary element of...

Recent Posts

  • How does a Cloud Application Fabric overcome data silos?
  • How to Avoid Data Spaghetti
  • Running blind
  • Powering curiosity—the data to make decisions
  • Customer Experience Management

Recent Comments

    Archives

    • November 2021
    • October 2021
    • August 2021
    • July 2021
    • March 2021
    • December 2020
    • April 2020
    • February 2020
    • June 2019
    • May 2019

    Categories

    • Business Models
    • Business Strategy
    • Customer Data Analytics
    • Customer Data Management
    • Customer Data Science
    • Customer Database
    • Customer Experience
    • Customer Experience Management
    • Customer Experience Strategy
    • Customer Insights
    • Customer Journey
    • Customer Lifecycle
    • Digital Ecosystem
    • Digital Platform
    • Digital Transformation
    • News on Business Intelligence
    • News on Customer Experience
    • News on Digital Transformation
    • Organizational Change
    • Uncategorized

    Meta

    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org


    • SERVICES
    • APPROACH
    • WORK
    • ABOUT


    • WEBINARS
    • EBOOK
    • PODCASTS
    • VIDEO


    • LONDON
    • NEW YORK
    • CAPE TOWN
    • CAREERS


    • MEET
    • CALL
    • GREAT READS
    • SUBSCRIBE
    Copyright NDMC Ltd 2022
    We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkPrivacy policy