NDMC Delivers Stakeholder Outcomes While Displacing a Costly Legacy System For Telent
THE MIDLANDS, UK
The aging Mattisse traffic information system presented the management team of Telent with a major issue: Did they invest their cash into propping up an aging and unpopular database system, or should they work out a way to deliver the capabilities users and stakeholders were demanding?
The Problem
Matisse is the core incident management and information system supplying services across the West Midlands serving 9 local authorities. A transport and travel. The system is used by the traffic management, fire and rescue, transport planners, traveling public and recreational users in a wide geographic area and covers urban, suburban and countryside road and street networks, inter-urban expressways, public bus, train, cycle and freight networks and public parking.
The system created a number of challenges for the pan-regional management team including:
- The existing Consumed almost 100% of annual budget on maintenance alone
- No resource for improvements
- New users and uses not accommodated
- Old, client-based architecture
- Slow, did not support personal efficiency
Using Encanvas, a pan-regional transport control and information system was re-developed by NDMC. Encanvas was chosen as the underpinning technology as it presented the best risk:cost scenario under which to develop the new Mattisse system.
The Solution
- Team development – but with low time overhead or risks for customer
- Affordability to achieve stakeholder outcomes and systems refresh in a single project. New data structures and application modules were created to give the tired legacy system a complete face-lift.
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Minimized the risk of failure:
- Standard, robust technology (Microsoft)
- Quick proof-of-concepts
- User-driven development
- Rapid iteration
- Some proven elements/technologies
- Met timelines
The Results
The new system takes feeds from…
- Direct input
- Legacy databases
- Dynamic sources
- CCTV cameras
- Vehicle onboard transmitters
- Dynamic highway information systems (VMS)
…and displays information as
- Maps (GIS)
- Tables
- Schedules
- Information displays
- Data services/exports
- ROI 100%
- Customer Experience (and Goodwill) 100%
- Operational Economies 100%